Shipping policy

Shipping Policy for Maison Madison Home, LLC

At Maison Madison Home, LLC ("Maison Madison Home," "we," "us," or "our"), we are committed to providing you with excellent customer service and a hassle-free shopping experience. This Shipping Policy explains our shipping and delivery procedures for orders placed on our ecommerce website located at www.maisonmadisonhome.com (the "Site").

  1. Order Processing Time

We typically process and ship orders within 1-3 business days of receiving your order. Please note that orders placed on weekends or holidays will be processed on the next business day.

  1. Shipping Options

We offer standard shipping within the United States via DHL, UPS or Fedex. Shipping costs and estimated delivery times will be displayed at checkout based on your shipping address and selected shipping method.

  1. International Shipping

At this time, we do not offer international shipping.

  1. Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package. Please note that tracking information may not be available immediately.

  1. Delivery Time

Delivery times vary depending on your shipping address and selected shipping method. Standard shipping typically takes 3-7 business days. Please note that delivery times may be delayed due to factors beyond our control, such as inclement weather or carrier delays.

  1. Shipping Address Changes

If you need to change your shipping address after your order has been placed, please contact us as soon as possible at [insert contact information]. We will do our best to accommodate your request, but please note that we cannot guarantee that we will be able to change the shipping address once the order has been processed.

  1. Delivery Issues

If you experience any issues with the delivery of your order, please contact us through our contact page as soon as possible. We will work with the carrier to resolve the issue and ensure that your order is delivered to you as soon as possible.

  1. Shipping Fees

Shipping fees are calculated based on your shipping address and selected shipping method, and will be displayed at checkout. Please note that shipping fees are non-refundable.

  1. Order Cancellation

If you need to cancel your order, please contact us at [insert contact information] as soon as possible. If your order has not yet been shipped, we will cancel the order and issue a full refund. If your order has already been shipped, we will not be able to cancel the order.

  1. Changes to this Shipping Policy

We may update this Shipping Policy from time to time by posting a new version on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Shipping Policy.

  1. Contact Us

If you have any questions or concerns about this Shipping Policy, please contact us through our contact page.